Please contact us at firstname.lastname@example.org and share your measurements and the item you are interested in.
Yes, we ship internationally. We use DHL as our carrier, and can ship to all locations they cover.
pprox. 2-3 days for UK delivery, 2-4 days for European delivery & 5-7 days for International delivery.
If you live in the UK or Europe, it may be possible to send your order on a next day service at an increased rate. Please contact us at email@example.com to discuss this further.
Customers outside the EU are responsible for all import duties and tax charges that may be applied by their local customs office on delivery to their country. Any Import duty or tax charges are out of our control and will be invoiced to you by DHL directly.For more information, please visit our Delivery page.
You will need to complete the Returns Form enclosed with your order and pay for return postage via a trackable method. To complete your Returns Form, you will need a Return Authorisation Number (RAN). Please email firstname.lastname@example.org to obtain a RAN.
We operate a 14 day returns policy.
We do not offer exchanges, but instead will fully refund you and you can make another purchase.
We will process your return within 7 working days, please allow up to 14 days for refunds to show in your account.For more information, please see our Returns Policy.
If an item you want is out of stock, please email email@example.com where a team member will be able to advise any further options.
In some cases, we can offer our Made to Order service. Please contact firstname.lastname@example.org to enquire about the item you are interested in.
This means we will not yet have the stock, but you will be able to purchase the order prior or we make it just for you.
A delivery window will be stated on the item listing.
All Pre-Orders placed online are final sale and non-refundable.
Mon – Fri, 10am – 6pm GMTshop@email@example.com